Privacy Policy for DocGrow

1. Introduction

DocGrow (“we”, “us”, or “our”) is committed to protecting the privacy and security of doctors (“you”, “your”) who sign up and use our software platform. This Privacy Policy outlines how we collect, use, store, and share your personal information when you register, make payments, and access our services.

2. Information We Collect:

When you sign up for and use DocGrow, we may collect the following information:

• Name, contact details (email, phone number, address)

• Professional details (medical registration number, specialty, clinic address)

• Payment information (credit/debit card details, billing address, transaction history)

• Login credentials and account details

• Usage data (how you use our platform, device and browser information)

Any other information you choose to provide during registration or use of our services.

3. How We Use Your Information:

We use your information to-

• Create and manage your account

• Process payments and provide invoices

• Deliver our software services and customer support

• Communicate important updates or service information

• Improve our platform and services through analytics

• Comply with legal and regulatory obligations.

4. Legal Basis for Processing:

We process your data based on

• Your consent (e.g., when you register or opt in to communications)

• Performance of a contract (to provide services you signed up for)

• Legal requirements and legitimate business interests.

5. Sharing Your Information:

Your information may be shared with

• Payment processors for secure transaction handling

• Service providers assisting with platform operations (bound by confidentiality)

• Regulatory authorities if required by law

• We do not sell your personal information to third parties.

6. Data Security: We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Payment data is encrypted and processed securely by certified payment gateways.

7. Data Retention: We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

8. Your Rights and Choices: Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data

Withdraw consent or object to certain uses

Request data portability

To exercise these rights, contact us at [info@docmore.co.in] or through your account dashboard.

9. Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings.

10. Changes to This Policy: We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of DocMore after changes constitutes acceptance of the new policy.

11. Contact UsFor questions or concerns about this Privacy Policy or your personal data, please contact: DocGrow Privacy Officer. Email: info@docmore.co.in. Address: FF 30, Siddheshwar Harbour, Gurukul Road, Waghodia Dabhoi Ring Road, Vadodara, Gujarat. 390025. This policy is designed to meet the expectations of healthcare software users and comply with relevant privacy regulations. Please tailor details such as contact information and specific data practices to match your operations.​